ReviewForge writes professional responses to negative reviews, generates review request campaigns, and builds your 5-star reputation — for every local business.
No PR agency. No waiting. Just enter your business details, paste the review, and get professional copy in under 30 seconds.
Enter your business name, select your sector, and choose the review platform. ReviewForge adapts its tone to your industry — a dental practice sounds different to a pub, and both sound different to an estate agent.
Paste the customer review you want to respond to. Or skip it and just generate a review request email or SMS to send to happy customers. Select which outputs you need.
Each output gets its own card with a copy button. Review responses show character count against Google's 4,096 limit. Paste straight into Google Business, TripAdvisor, Trustpilot, or your email client.
ReviewForge understands platform conventions, sector context, and the psychology of reputation recovery — not just how to string words together.
Turn 1-star tantrums into evidence of professionalism. The response matters more than the review — future customers read both. A well-crafted response to a bad review wins more trust than 10 ignored good ones.
Most powerful featureGoogle responses are indexed by search engines and affect local SEO. TripAdvisor responses speak to future travellers as much as the reviewer. Trustpilot has its own formality. We know each platform's culture.
6 platformsA dental practice response sounds clinical and reassuring. A pub response sounds warm and community-focused. A care home response sounds compassionate and detailed. Industry context is baked in — not bolted on.
Email and SMS templates that get 3–5× more reviews than generic "please review us" asks. Written to sound like a real human, not a marketing automation tool. GDPR-compliant and ICO-guidance-aware.
GDPR-safeIf you're sitting on 3.2 stars, we give you a 30-day week-by-week action plan: respond to old reviews, fix the underlying issues, generate new positive ones, and track your way back to 4.5+.
The biggest mistake businesses make is arguing back. ReviewForge never does. Every response acknowledges, never excuses, always offers a path to resolution. Future customers see maturity, not defensiveness.
Birdeye and Grade.us are enterprise tools built for agencies managing hundreds of locations. ReviewForge is built for the business owner who got a 1-star review at 11pm and needs to respond by morning.
| Feature | ReviewForge | Birdeye | Trustpilot Biz | Grade.us |
|---|---|---|---|---|
| AI review responses | ✓ | ✓ paid | ✗ | ✗ |
| Negative review rescue | ✓ | ✗ | ✗ | ✗ |
| Review request email + SMS | ✓ | ✓ | ✓ | ✓ |
| Reputation recovery plan | ✓ | ✗ | ✗ | ✗ |
| Sector-specific tone | ✓ | ✗ | ✗ | ✗ |
| Platform-aware conventions | ✓ | Partial | ✗ | ✗ |
| Free tier (no card) | ✓ 1 free | ✗ | ✗ | ✗ |
| Price / month | £19 | £250+ | £99+ | £79+ |
Try it free. Pay when you're convinced. Or own it forever for the price of two months.
Try before you trust it.
For businesses who take reputation seriously.
Pay once, protect your reputation forever.
Step 1 of 2
Tell us about your business and the review you want to respond to.
Step 2 of 2
Paste the customer review (or leave blank for a generic positive response) and choose what to generate.
Done
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